You can have the confidence that when you ask us to take on your instructions that it will be our staff that carry them out. Dedicated drivers, trained to deliver your goods safely and with the utmost care.
For your added security and peace of mind all of our drivers carry ID badges, safety equipment and wear Company uniform, so that you can see immediately that your consignment is in good hands. In recognition of our a achievements we were awarded Investors in People in March 2000.
All of our vehicles are carefully maintained and serviced to the manufactures specifications by an authorised commercial vehicle specialist. So when you trust Same Day PLC to carry your important consignment you can do so with the confidence that neither we nor our vehicles will let you down.
Each driver performs vehicle checks weekly with spot checks carried out centrally to ensure our standards of safety are maintained.
We have invested in an ACTIVE satellite tracking system which is monitored in real time by trained personnel.. This allows us to actually see the vehicles as they move around the U.K.
This information is recorded and saved to computer disk, should verification of an individual journey be needed by you in the future.
This level of security and backup helps us to instill in you the confidence that you need when trusting a delivery company with your reputation.
In conjunction with the satellite tracking system we operate a mobile to mobile communication system. Using specially modified hands free cradles and speaker systems we are able to maintain regular voice contact with a driver to pass on any changes to delivery or collection addresses safely and with the minimum of delay .
We provide TomTom navigator software to enable our drivers to select the most appropraite route to complete each delivery and to avoid congestion and trouble spots on route..
Because we use only trained, professional staff we can help resolve even the most unusual requests. From delivering awkward shaped loads to carrier pigeons we have been asked to assist in many different situations. Whatever the problem you will always find our staff there to help you night or day. Additional staff can be provided if requested by the customer to accomodate the loading and unloading of the vehicle.
Because we employ all of our drivers we can ensure that their training is comprehensive and to the required legislative standards. All of our ADR drivers are properly licensed and trained to Government standards.
This gives you the confidence and peace of mind that when you need to transport hazardous goods that we will be there to monitor the process from start to finish.
Along with our drivers all of our senior office staff have completed the same comprehensive ADR course and are qualified to help if you have a query or are in doubt about any aspect of this highly skilled area of transport.
Each of our customers have different needs and we strive to meet them all. In this way we have been able to develop new services and improve the way that we operate, passing on these benefits to all of our customers. Our aim is to provide the highest possible levels of service with the flexibility that our customers demand.
We know how important your customers are to you and through our staff we aim to meet their demands on your behalf.
With our own bespoke computer system and specially written software we monitor each job at every stage of its journey. Our communication system allows us to record the proof of delivery, that is the name of the person who signed for the goods, the time of delivery and date as soon as the delivery has been concluded. This information is clearly printed on each invoice along with your own order number if required. Should you need a hard copy of the signature one can be provided for you.
All of our staff understand the flexibility demanded by our customers and strive to help any time day or night. There is always someone at the end of the telephone who will only be too pleased to help solve whatever delivery or collection problem you may have. Even the telephone call is free.